Politique d'expédition
Firelady Fur Sheepskin: Shipping and Delivery Details
Free Shipping Worldwide
We're thrilled to offer free shipping on all orders, excluding countries where the sale of fur is prohibited. Our commitment to sustainability means we won't ship to locations that don't align with our values. For all other destinations, enjoy the convenience of free shipping directly to your doorstep.
Here's how it works:
- Place Your Order: Select the items you love and add them to your cart.
- Checkout: Proceed to checkout and enter your shipping details.
- Confirmation: Once your order is confirmed, we'll take care of the rest.
Your order will be shipped via our trusted courier partners, ensuring it arrives safely and promptly. Please note that while shipping is on us, any import duties, taxes, or customs fees are the responsibility of the customer. We recommend checking with your local customs office for more information.
Shipping Time Estimates:
- Europe: 4-7 working days
- North America: 5-7 working days
- South America: 6-9 working days
- Japan & Korea: 3-6 working days
- Australasia: 4-10 working days
Please note that these estimates are subject to change and may vary based on factors beyond our control.
Custom Orders: At Firelady Fur Sheepskin, we take pride in crafting each piece to your specifications. Most of our products are made to order, which means the estimated delivery time includes both production and shipping times. Our skilled artisans typically require between 4 to 8 days to create your custom piece. However, if the specific color of the skins is not in stock in our warehouse, it may take an additional 7 to 14 days for production. We will notify you by email should this be the case, providing an updated timeline for your order.
Delivery Inspection: Upon receiving your shipment, we kindly ask that you carefully inspect the following:
- Ensure the number of boxes matches the quantity indicated on the shipping documents.
- Check for any signs of damage, moisture, or tampering with the packaging and sealing materials.
- If you notice any discrepancies or damages, please immediately notify both the delivery carrier and Firelady Fur Sheepskin.
Import Taxes and Duties: We wish to remind our valued customers that import taxes and duties are the responsibility of the recipient. These charges vary by country and region and are not included in the product price. Firelady Fur Sheepskin is unable to cover these costs.
Shipping Restrictions: Due to international regulations, we are unable to ship to certain countries where the sale of fur is prohibited, including Israel and other specified nations.
Thank you for choosing Firelady Fur Sheepskin. We are committed to providing you with the highest quality products and services. If you have any questions or concerns regarding your order, please do not hesitate to contact us.